Board of Directors' Work Session - 10/22/2025

Directors Present: President Ken March, Vice President Phil Tirrell, Directors Thomas Goddard, Thomas Bates, Dan Eaton, Greg Seymour, Real Bazin, Jay Wilson, Harry Boynton, John Manning

The meeting was called to order at 1900 hours by President March

Administration Present: None

Guests In Person: None

Guests Via Zoom: None; Not available

Headquarters Lighting Upgrades – Vice President Tirrell presented a project which Ret. Chief Sangermano had initiated regarding the replacement of all lighting at Headquarters, with a final proposal having been submitted; This project is through Eversource, who has hired contractors to perform the work; VP Tirrell advised the total cost to be assumed by FMA is $2500.00, with the balance of the cost to be paid for via grant funding; A motion was made by Vice President Tirrell and seconded by Director Boynton to move forward with the project and schedule to work to be completed, via Tom Powers

IamResponding – Directors raised concerns over the many frustrations being heard from departments relative to IAR; Director Goddard put forth an idea from Lt. Foote, which would involve holding a system wide meeting, both in person and virtual, in order to discuss the new CAD/IAR and air the issues and the things that are being worked on for improvement, and identifying any additional issues/concerns; Follow up will take place

Staffing & Operations Manager Position – A significant amount of discussion took place regarding staffing and the creation of an Operations Manager position; After discussion, a motion was made by Director Eaton and seconded by Director Bazin to hire 2 new full time dispatchers, and fill 2 full time dispatcher positions currently vacant; The motion passed unanimously vis voice vote; A motion was made by Director Eaton and seconded by Vice President Tirrell to table further action regarding the Operations Manager position; The motion passed unanimously via voice vote

Deputy Chief Lunderville Resignation – President March advised the Board that Deputy Chief Lunderville had resigned from FMA effective October 17, 2025

Consultant Contracts - Vice President Tirrell confirmed draft contracts had been received from our attorney for the two consultant positions that are required for the system communications upgrade; One consultant will be charged with the administration of the upgrade funding and site engineering oversight, while the second will be charged with functioning as a technical consultant working directly with our internal communications staff; These contracts will be reviewed and solidified for action at our next Board meeting

IT Upgrades – Considering actions taken at the previous Board meeting of 10/8/2025 regarding the purchase and installation of the required hardware, equipment, and software to provide remote interactive access for meetings and training purposes at Headquarters, a motion was made by Director Manning and seconded by Director Bazin to allocated and expend no more that $5000.00 for this project; The motion passed via voice vote with Director Eaton opposed

Next Meeting is scheduled for Wednesday November 12, 2025 @ 1900 hours, to be held at Cheshire County Building w/ remote access accommodations available

Motion made by Director Manning and seconded Director Seymour to adjourn; Motion passed

Meeting adjourned at 2050 hours

Respectfully submitted

Director Thomas Goddard

Board of Directors' Meeting - October 8, 2025

Southwestern NH District Fire Mutual Aid

Board of Directors Meeting

Wednesday October 8, 2025

Directors Present: President Ken March, Vice President Phil Tirrell, Directors Thomas Goddard, Harry Nelson, Thomas Bates, Dan Eaton, Greg Seymour, Real Bazin, Jay Wilson, Harry Boynton

The meeting was called to order at 1902 hours by President March

Administration Present: Chief Joe Sangermano, Interim Chief Mike Winn (via Zoom)

Guests In Person: Chris Coates – Cheshire County Administrator, Don Bliss - MRI

Guests Via Zoom: Chief David Chamberlain (Jaffrey); Chief Thomas Vanderbilt (Dublin); Chief Josh Brooks (Surry); Chief Rob Skrocki (Richmond); Bryan Wetherby (Walpole); Dispatchers Mike Depres, Matt Yeatman, Chelsea Amato, Ashton Nyre

Meeting Minutes September 10, September 18, September 24:

A motion was made by Director Eaton and seconded by Director Nelson to approve the minutes of the September 10, 2025 meeting, the September 18, 2025 special meeting, and the September 24, 2025 Board work session as presented; Motion Passed via unanimous voice vote

Treasurer’s Report:

Chief Sangermano presented the financial report; Motion made by Director Nelson and seconded by Director Boynton to accept the financial report; Motion Passed via voice vote with Director Eaton abstaining

Coordinator’s Activity Report:

No written Coordinator’s Activity Report presented; Chief Sangermano presented a verbal synopsis of his activities; Motion made by Director Bazin and seconded by Director Wilson to accept the Chief Coordinator’s activity report; Motion passed by unanimous voice vote

Committee Reports:

Finance Committee – No Report

Hiring Committee: Vice President Tirrell reported the Committee had met with Mike Winn, who accepted the offer to serve as Interim Chief Coordinator upon Chief Sangermano’s retirement; Interim Chief Winn has been working with Chief Sangermano, and will continue to do so until Chief Sangermano’s retirement

By-Laws Committee – No Report

Regional Training Committee – No Report

Public Relations Committee – No Report

Old Business:

CAD – Chief Sangermano advised the new CAD is working very well and we are receiving great support from CSI representatives who continue to correct issues as they arise; Director Seymour advised of area Chiefs who have noted deficiencies, primarily the lack of pre-alerts via third-party vendor apps; These issues are to be addressed with CSI, as well as internally via operational SOP’s; It was noted and discussed that we have the ability to upgrade our existing fiber line in order to enhance our internet speed; Directors Bazin, Boynton, and Nelson raised noted issues involving severe dispatch delays and incorrect dispatch information – these issues will be investigated and corrected as feasible; Chief Sangermano advised we will be addressing those issues we have direct control over, however those issues which involve third party vendors, we have no control over.

Dispatch Consoles – Chief Sangermano advised all of the new equipment is at Dispatch, and the installation is in the process of being scheduled 

Ladder Bay Roof Replacement – The roof replacement project is being scheduled

Communications System Upgrade – At the request of President March, Chris Coates and Don Bliss presented the Board with the current funding available for our system upgrades, and advised of an additional federal grant funding opportunity, in the amount of $1,000,000 per year for a five year time frame, for the three major New Hampshire Dispatch Centers – Lakes Region, Capital Area, and SW Fire; They explained this funding is directly tied to EMS communications capabilities; Director Goddard questioned any needs for additional system engineering and/or upgrades in order to meet the intent/requirements of this grant and it was confirmed that any additional needs will be addressed via this grant funding; Both Coates and Bliss advised they have completed the first round of submittals for the State of New Hampshire for this grant; Updates will follow

Hyland Microwave System – Chief Sangermano confirmed the new Hyland Hill microwave is fully set up, with final tuning required; Once this is completed, the new system will be live

New Business:

Board Member Term Limits – Director Bazin advised of concerns from area Chiefs regarding term limits for Board members; It was confirmed that there presently are no term limits for Board members, and discussion ensued regarding By-Law changes that would institute term limit, as well as potentially increasing the number of Board members as well as increasing the number of Board members not associated or affiliated with emergency services, but instead from the general public and public sector professionals; No decisions were made, and further discussion will take place

Administrative Positions - Vice President Tirrell initiated discussion relative to the Chief Coordinator and Operations Manager positions, their associated job descriptions, and advertising for these positions; This lead to additional budget discussions and discussing the actual need for both Deputy Chief and Operations Manager positions to be filled/created; No decisions were made and discussions will continue

Personnel / Staff:

Director Seymour sincerely thanked Lt. Matt Yeatman and all of our dispatchers for their hard work and desiccation during the CAD transition, as well as all of the work they are doing to support the changes being brought about with operational and dispatch changes for Keene FD

Correspondence: None

Open Discussion:

IT Infrastructure – After some discussion, a motion was made by Vice President Tirrell and seconded by Director Seymour to investigate and gather pricing for purchase and installation of all necessary hardware and software to allow for live streaming of meetings at Headquarters; The motion passed unanimously via voice vote

Next Meeting is scheduled for Wednesday October 22, 2025 @ 1900 hours, to be held at FMA Headquarters; This meeting is scheduled as a dedicated work session with Administration

Motion made by Director Bazin and seconded Director Boynton to adjourn; Motion passed

Meeting adjourned at 2055 hours

Respectfully submitted

Director Thomas Goddard

Board of Directors' Work Session - 9/24/25

9/24/2025 WORK SESSION MINUTES

Called to order @ 19:00 hrs

Members present; Ken March, Phil Terrell, Jay Wison, Dan Eaton, Real Bazin, Greg Seymour, John Manning, Tom Bates, Harry Nelson, Joe Sangermano.

Guest; Don Bliss

INTERIM CHIEF; Discussed with Don the next steps. We asked for 5 resumes and were supplied with 3. The reason being that, that is what is available at this time from their resources that could fit our needs. Of the 3 one candidate was chosen to interview by the hiring committee.

Hiring committee consist of Phil, Dan and Greg.

INTERIM OPERATIONS MANAGER; Motion made by Dan and seconded by Phil to advertise within the system to hire an interim part time Operations Manager. Asked Don to provide for us a “scope of work” for the position as well assistance with advertising for the position.

ACTING LIEUTENANT POSITIONS; Promoting 2 dispatchers to acting LTs to potentially be permanent.

CHIEF SEARCH; Motion made by Phil and seconded by Real to have MRI assist with the process. Motion passed.

AUDIT; John brought the board up to date on the process and where we are at. Discussion on what is needed for moving forward with the grant requirement.

ORGANIZATIONAL CHART;

OTHER ITEMS DISCUSSED;

Budget for our next meeting in relation to services and structure.

Job descriptions, Lt and Dispatcher.

Adding a third position in dispatch, start the process.

HR options moving forward.

Accounting Clerk from Part time to full time.

Board of Directors' Special Meeting - September 18, 2025

Southwestern NH District Fire Mutual Aid
Board of Directors Meeting
**** Special Meeting ****
Thursday September 18, 2025

Directors Present: President Ken March, Vice President Phil Tirrell, Directors Thomas Goddard, Harry Nelson, Thomas Bates, Dan Eaton, Greg Seymour, Real Bazin, John Manning, Jay Wilson

The meeting was called to order at 1900 hours by President March

This meeting was specifically called at the request of Chief Sangermano, with no prepared meeting agenda, and specifically inviting all staff members to attend

Administration Present: Chief Joe Sangermano

Guests: Staff Members – Matt Yeatman, Virginia Foote, Erik Kazlouskas, Ashton Nyre, Ren Doyle, Chelsea Amato, Mike Powers, Oliver Fox, Alyssa Abbott, Colby Howard, Joe Bevilacqua, Michelle Kovacs / Local President Rob Skrocki

Open Discussion:

With the meeting called to order, President March immediately turned to meeting over to Chief Sangermano

Chief Sangermano read a prepared statement, in which he referenced his health issues, and noted many issues that have taken place at Fire Mutual Aid over the past several months. Chief Sangermano then advised that Deputy Chief Lunderville is out of work on a medical leave, with no additional information provided. Chief Sangermano then presented a letter to each Board member and Local President Rob Skrocki; Chief Sangermano then read this letter aloud, notifying of his intention to retire, effective October 17, 2025

The Board of Directors accepted Chief Sangermano’s retirement announcement with great respect

At 1930 hours, all staff members left the meeting, and the meeting transitioned to Board members and Chief Sangermano only. The Board discussed next steps regarding the Chief Coordinator’s position; A motion was made by Director Eaton and seconded by Vice President Tirrell to contact Don Bliss at MRI, and request five resumes be provided to us for review as an Interim Chief Coordinator, with the term of this position to be left open-ended; The motion passed unanimously via voice vote

Next Meeting is scheduled for Wednesday September 24, 2025 @ 1900 hours, to be held at FMA Headquarters; This meeting is specifically scheduled as a work session with Administration

Motion made by Director Nelson and seconded Director Manning to adjourn; Motion passed

Meeting adjourned at 2030 hours

Respectfully submitted

Director Thomas Goddard

Board of Directors' Meeting - September 10, 2025

Southwestern NH District Fire Mutual Aid
Board of Directors Meeting
Wednesday September 10, 2025

Directors Present: President Ken March, Vice President Phil Tirrell, Directors Thomas Goddard, Harry Boynton, Thomas Bates, Dan Eaton, Greg Seymour, Real Bazin, John Manning, Jay Wilson

The meeting was called to order at 1900 hours by President March

Administration Present: Chief Joe Sangermano. Deputy Chief Kassie Lunderville

Guests: CSI (CAD System) Representatives (3), Chief Walker, Peterborough FD, Chief Martin, Keene FD

Meeting Minutes August 13 and August 27: No actions taken

Treasurer’s Report: No Treasurer’s Report presented

Coordinator’s Activity Report: No Coordinator’s Activity Report presented

Committee Reports:

By-Laws Committee – No Report

Regional Training Committee – No Report

Public Relations Committee – No Report

Given representatives from CSI were in attendance specifically at the request of the Board in order to provide information regarding the Board’s action to stop the new CAD system from being placed on line, President March modified the meeting agenda, and allowed for Board discussion with CSI at the outset of the meeting. Chief March provided a brief explanation regarding the Board postponing the new CAD System going on-line as originally scheduled due to specific issues being brought to the Board’s attention from the dispatchers, via Local President Rob Skrocki, specifically relating to the lack of training received, and obvious issues with the build-out of the new system; President March, along with several additional Board members clearly indicated the Board’s stance regarding postponing the new CAD coming on-line being to ensure this project was completed correctly

A significant amount of discussion ensued, with many questions being asked of the CSI representatives, and several suggestions being provided to Administration regarding staff training, training documentation, and the need for the dispatchers to be wholly comfortable with the new CAD prior to a new go-live date being selected. When questioned specifically by the Board, the CSI representatives indicated a new go-live date would be established before the end of September, and prior to that, work would continue to re-work the CAD programs in order to make necessary corrections and updates; CSI also confirmed that a great deal of work has already been done concerning these corrections and updates, and that when the system does go-live, representatives will be on site for the week in order to ensure a smooth transition

Old Business:

New Recorder: No update

CAD: Update as above

Dispatch Consoles: No update

IamResponding: No update

Ladder Bay Roof Replacement: No update

Communications System Upgrade: No update

Hyland and Gilsum Microwave Systems: No update

ATV Replacement: No update or action

New Business:

Peterborough Fire Department: Chief Walker of the Peterborough Fire Department submitted a request to the Board which would allow a tone-encoder to be installed at the Peterborough Fire Department, giving them the ability to tone their department on 154.430, only during those times when normal dispatching means and capabilities are not functional; The Board accepted this request, and after significant discussion, and considering similar requests have been approved in the past for other departments, a motion was made by Director Seymour and seconded by Director Manning to approve the request, with the transmit output to be limited to 50 Watts; The motion passed via voice vote, with Director Eaton and Vice President Tirrell abstaining

The Board requested Chief Sangermano write a letter to Chief Walker advising of the Board’s approval of his request, and indicating all associated logistics, limitations, and other operational guidelines and requirements

Tower Site Ownership & Agreements: No update

Customer Communications: No update

Personnel / Staff: None

Correspondence: None

Open Discussion:

Next Meeting is scheduled for Wednesday September 24, 2025 @ 1900 hours, to be held at FMA Headquarters; This meeting is specifically designated as a work session

Motion made by Vice President Tirrell and seconded Director Eaton to adjourn; Motion passed

Meeting adjourned at 2135 hours

Respectfully submitted

Director Thomas Goddard

Board of Directors' Meeting - August 27, 2025

Southwestern NH District Fire Mutual Aid
Board of Directors Meeting
Wednesday August 27, 2025

Directors Present: President Ken March, Vice President Phil Tirrell, Directors Thomas Goddard, Harry Nelson, John Manning, Dan Eaton, Greg Seymour, Real Bazin, Jay Wilson

The meeting was called to order at 1858 hours by President March

Administration Present: Chief Joe Sangermano, Deputy Chief Kassie Lunderville

Guests: Dispatcher Wren Doyle, Administrative Assistant Kathryn Putney

Meeting Minutes August 13, 2025 Meeting: No meeting minutes were available

Treasurer’s Report:

Chief Sangermano presented the Board with financial documents, including modifications as had been requested by Director Manning; Upon review of the documents, Director Manning raised concerns and reiterated his requests for specific information and figures to be included in the monthly report documents with Kathryn Putney, as our Administrative Assistant; With this review completed, Katheryn advised the Board she would begin to include the information as requested moving forward

Motion made by Vice President Tirrell to accept the financial report as presented; Prior to a second to the motion, Director Goddard questioned our practice of accepting incomplete financial documents, as opposed to tabling the subject; The motion was withdrawn; Motion made by Director Eaton and seconded by Vice President Tirrell to table the presented financial documents until they are all documents are updated and accurate; Motion passed via unanimous voice vote

With regard to System finances and banking, upon questioning by Director Manning, Chief Sangermano advised he continues to work with M&T Bank to establish a sweep account, which should be completed soon; Also advised a check reader is planned for installation in order to allow for more rapid depositing of checks

Coordinator’s Activity Report: No Coordinator’s Activity Report presented

Committee Reports:

By-Laws Committee – No Report

Regional Training Committee – No Report

Public Relations Committee – No Report

Old Business:

New Recorder – Deputy Lunderville advised the Board testing of the new recorder continues and we are awaiting final completion

CAD – Deputy Lunderville advised work is progressing, with data entry work on-going, the test site has been established and is functional, and training sessions for all dispatchers have been established as previously documented; Meetings have been held with Keene FD and Jaffrey FD regarding the integration and use of MDT’s; The go-live date remains September 9 th

Dispatch Consoles – Chief Sangermano advised the Board that the last working meeting with Motorola has been held, and the first equipment shipments should arrive the middle part of September

IamResponding – No update

Ladder Bay Roof Replacement – No update

Communications System Upgrade – Deputy Lunderville initiated discussion regarding the contracts for independent contractors/consultants and advised preparation of these contracts is progressing; Director Goddard raised concerns regarding Peter Denutte, as one of the proposed consultants, potentially serving as a technical consultant, as he continues to speak on behalf of, and for the system, after the Board had previously clearly indicated neither he, nor any other individuals or contractors are to be doing so; After subsequent discussion, Chief Sangermano was requested to contact Peter Denutte in order to advise him he is not to act in any manner on behalf of our System, until such time as an official contract with him has been signed and executed; Motion made by Vice President Tirrell and seconded by Director Eaton to move forward with contract development with Don Bliss and Peter Denutte, with Don Bliss to act as our designated Project Manager and Grants Administrator, and Peter Denutte to act as a Technical Advisor, with the contract clearly delineating specific respective responsibilities, and lines of accountability, and including 60-day escape clauses for all parties; The motion carried via voice vote, with Director Goddard voting in the negative

Grievances – No updates or action

MAFCA Organization Concerns – Director Goddard questioned the status of MAFCA, with regard to Board members having been previously invited to attend a MAFCA meeting, in lieu of MAFCA members attending a Board of Directors meeting, and if any Board members had attended to date; Director Seymour advised he has been attending the MAFCA meeting, and had extended a second invitation to attend a Board of Directors meeting; No further discussion

Hyland and Gilsum Microwave Systems – The new microwave for Hyland is at Headquarters, and Oliver is in the process of racking and testing the system; The system will be deployed and installed at the earliest possible time

ATV Replacement – No update or action

Tower Site Ownership & Agreements – No update

New Business:

Tower Site Outages – Deputy Lunderville advised the Board that several site outages had taken place on August 26, 2025, including Pitcher, Stratton, and Cat-Den; At Pitcher, it was discovered that state technicians had disconnected our equipment, and not reconnected everything – All equipment has been re-connected, tested, and is functioning normally; Stratton went down due to scheduled utility company outage, which we had not been made aware of; Stratton came back on-line with no issues upon restoration of utility power; Issues at Cat-Den are being investigated and will be repaired as necessary

Hyland Microwave Failure – Chief Sangermano advised the Board of a microwave outage at Hyland Hill last Thursday evening; The appropriate staff were called in to mitigate the issue, with repairs made and the microwave back on-line within 1 hour

Non-Public Session: A motion was made by Director Eaton and seconded by Vice President Tirrell to enter into Non-Public Session, under RSA 91 – A:3, 11(c) The Board of Directors, via roll-call confirmation of approval by each individual Board member present, entered into Non-Public Session at 2042 hours, inviting Chief Sangermano and Deputy Chief Lunderville to attend

At 2110 hours, the Board of Directors exited Non-Public Session, and returned to open session, via roll-call confirmation of approval by each individual Board member present; A motion was made by Vice President Tirrell and seconded by Director Eaton to seal the minutes of the Non-Public Session; Motion passed by unanimous voice vote

Personnel / Staff: None

Correspondence: None

Open Discussion:

Next Meeting is scheduled for Wednesday September 10, 2025 @ 1900 hours, to be held at FMA Headquarters. The Board of Directors opted to modify the normal meeting cycle, and as tonight’s meeting had been scheduled as a work session meeting, which did not occur, dedicate the meeting of September 10, 2025 to a work session with Chief Sangermano and Deputy Lunderville

Motion made by Vice President Tirrell and seconded Director Bazin to adjourn; Motion passed unanimously vis voice vote

Meeting adjourned at 2115 hours

Respectfully submitted

Director Thomas Goddard