BUSY WEEK FOR OUR DISPATCH CENTER

From April 17, 2016 through April 26, 2016 at 0600 hours, the dispatch center dispatched 558 incidents. These ranged from medical calls to multiple alarm brush and structure fires throughout our system and beyond that we sent help mutual aid. The multiple alarm fires add even more of a work load to the dispatch center then what the 558 incidents show because we are dispatching multiple towns to the same incident. The week was one of the busiest in recent times. Some of the larger fires require a great amount of “behind the scenes” work to plan out the resources that can be sent. Many times we had to plan resources for different multiple alarm brush fires. We also need to make sure that there are resources available and in service and placed strategically around our system geographically. I have a great amount of respect and admiration for our dispatchers who all performed professionally and methodically and never once missed a beat with the work load presented to them. We also had dispatchers manning a Field Comm. Trailer provided by Cheshire County Sheriff’s Department in Stoddard for the brush fires.
My sincere thanks to all of them!
MAC-3, Deputy Chief Redin

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